Get in Touch

• Send us a secure message.

• Call the number on the back of your card, Monday through Friday from 9 am to 8 pm ET.
• Not a customer yet? Send us an email and we’ll be happy to help.

I’m having trouble signing in. What can I do?

Call the number on the back of your card, Monday through Friday from 9 am to 8 pm ET, or send us an email from the address associated with your account.

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What information do I need to apply for a Mission Lane Visa?

You'll need the following information to complete your online application:

• Street address
• Social Security number
• Income information
• An active phone number where you can receive calls or texts (no toll-free numbers, please)
• An active email address that’s not used by any other Mission Lane customers
• Your offer code (if you received a direct mail invitation)

In some cases, documents may be requested to verify your income. Acceptable documents include W2s, 1099s, pay stubs, and benefits documents, all of which you can upload on our website.

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Why does my application say that I have an invalid address?

We complete address validation through USPS and a 3rd party company to ensure mail can be received at the physical address provided. You may need to verify with USPS that the address entered is correctly formatted. Once the formatting of your address is confirmed with USPS, please refresh your application and re-enter the requested information. For the best experience with our application, we recommend using Google Chrome on a desktop or laptop computer.

The Mission Lane Visa^® Credit Card application is available to everyone in all U.S. states except for Maine, Maryland, Massachusetts, Nevada, North Dakota, and West Virginia residents.

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Explore our Help Center to see all the Mission Lane Visa Credit Card FAQs.

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• Call the number on the back of your card, anytime.
• Send us an email.

If I sign-up for a Mission Money account, will I get approved for a Mission Lane credit card?

No, signing up for Mission Money doesn’t result in approval for a Mission Lane Visa® Credit Card.

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How do I sign up for a Mission Money account?

To get started with Mission Money, download the Money app from the Apple App Store and the Google Play Store.

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Once you’ve downloaded the app, open it up and follow the instructions to get started.

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If you run into any issues with your application, please email us for assistance.

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Explore the Mission Money FAQ for additional information.

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• Send us an email.

Do I need to be a Mission Lane cardholder to use this service?

No, you don’t need to be a Mission Lane cardholder to find your best gig with us.

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Is the service free?

Absolutely! Use Earn as much as you want, there are no fees and no limits to the number of gigs you can apply to.

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How do I apply for a job?

After finding the right fit, tap on the Apply now button. This will redirect you to the hiring company’s website where you can finish your application.

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Explore the Earn page for additional information.

• Send us an email.

What happens when I complete my full plan?

Once you’ve repaid your loan, we’ll close your Credit Builder Account and return your savings to the last bank account from which a successful payment was made. Before you make your final payment, please ensure that the bank account you're paying with is the account into which you’d like your savings returned.

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How much will my credit score increase by?

Since everybody’s credit profile is unique and credit score models vary, we can’t determine if or by how much the Credit Builder Account could increase your credit score. For example, even if you’re paying your account on time, any activity from other accounts (payment history, delinquencies, bankruptcies, public records) could impact your score.

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Keep in mind that, if you already have a credit score, opening a new loan could negatively impact your score.

• Explore our Careers Page to learn more and apply for open positions.