Our Response to COVID-19

Wondering what the CARES Act could mean for you and your family? See our take here.

At Mission Lane, the health and safety of our communities is our top priority. That includes our teammates, our families, and, of course, you. In this time of uncertainty around the coronavirus (COVID-19), we encourage you to stay informed—as are we—with the latest information and guidance from the Centers For Disease Control (CDC) and the World Health Organization.

We’re making some immediate changes to how we work to keep our teammates and their families safe and healthy. While things are running smoothly so far, we may see some delays in customer service response times as a result of these changes. To avoid a wait, you can use our online account management or our iPhone or Android apps to make payments, check balances, see statements, review transactions, and more.

We'll also be updating this page with any news.

And know that, if you're facing financial difficulties as a result of the COVID-19 situation, we're here for you. Please send us a message, and we’ll work together to find a solution.

Helping people thrive is part of our mission, and we’re committed to it. We’re in this together, and we’ll get through this together.

Regards,
Mission Lane